Adaptability requires ears and eyes and a little bit of humility - Dominic Price

Your people have better proximity to customers than you have as a leader. So if they're saying 'Here’s something that needs to change', don't see them as a pain in the ass, see them as the canary in the coal mine that's about to save your life. - Dominic Price

Barbara in Customer Service is really close to the customers, seeing their pain. She's got empathy for it and she's trying to help us be a better company. - Dominic Price

You can be stoic, or adapt, but adaptability requires ears and eyes and a little bit of humility. - Dominic Price

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In a world filled with noise, it's never been more important to focus on the sources of signal, trusted filters, paths to the root cause. Listen actively. The answers are all around us if we listen.

I have a Post-It note on one my monitors, I need the reminder, 'Shut up and listen'

Short sample of sixty minutes of flow with the futurist.
Dominic Price | Experiment, Feel, Safety, Learning | Work 20XX podcast with Jeff Frick
YouTube -

- Spotify -

- Transcript and Show notes - https://www.work20xx.com/episode/dominic-price-experiment-feel-safety-learning-work-20xx-ep23 - or wherever you podcast

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