It's about trust - Kate Lister

Yeah, you nailed it. It's about trust. - Kate Lister

Creativity happens best when we're alone. When we're in the shower, in the car, when we’re taking a walk. That's where creativity happens. - Kate Lister

Innovation is a math game. If more people are taking more risk with more data, (a lot of those things aren't going to go right), then guess what? You're going to get innovation. More people applying their processes, their brainpower to more data, to experiment, to drive innovation. - Jeff Frick

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Increase psychological safety to increase risk taking, increase risk taking to increase innovation. And if and when things go wrong (which will happen), follow up with a blameless retrospective, (not a post mortem) to encourage more risk taking.

A real treat to sit down with one of the most data driven thinkers in the industry.

Full-Length Conversation
Kate Lister: Research, People, Trust | Work 20XX podcast with Jeff Frick
YouTube -

- Spotify -

- Transcript and Show Notes - https://www.work20xx.com/episode/kate-lister-research-people-trust-work-20xx-12 - a collection of currated clips - https://www.linkedin.com/pulse/kate-lister-research-people-trust-work-20xx-jeff-frick-olf6c/ - or wherever you podcast

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