Most people are creatures of habit, right? I'm going to get into this habit where Monday, Tuesday, I work from home, Wednesday, Thursday I go into an office, Friday I work from home. The challenge is not figuring that out for yourself, but it's remembering everybody else's routine and how this team does it versus that team and in larger companies it becomes impossible -
We built routines. If you're baseline is Monday, Tuesday, home, Wednesday, Thursday, office, Friday, home, you can preset that. We will pre-populate that in Slack in Google Calendar in Chrome so you don't have to set it and you can edit off of it when it's not the case - Rob Sadow
We created snapshots, a daily or a weekly update on what's going to happen in a way that's relevant to you. The inspiration for this in a very funny way is the, you know, like the old, like kind of the traditional view of an executive assistant who prints out your schedule and is like, hey Jeff, at 10:00, you're going to go be here with this person and then you need to go do this or that this is kind of like a digital version of that - Rob Sadow
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- Reduce clicks
- Reduce cognitive overhead
- Create a baseline, then manage exceptions
- Use computers for the data collection, orchestration, assembly, and presentation of information (they're good at it). Then the person can use their cognitive load to make decisions, not aggregate data from across a number of systems.
The more minutia and toil we can pass to the machine, the more we free up our mental processing to make decisions.
Thanks again Rob
Full-Length Interview
Rob Sadow: Flexible, Policy, Match, Benchmark | Work 20XX podcast with Jeff Frick
- YouTube
Spotify -
- Transcript and show notes - https://www.work20xx.com/episode/rob-sadow-flexible-policy-match-benchmark-work-20xx-ep18 - or wherever you podcast
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