Welcome the guest who comes to the door because they could be an angel or a god, you never know - Michelle Ossmann

If you look at any major world religion, there is this core requirement to welcome the guest who comes to the door because they could be an angel or a god, and you never know who they are - Michelle Ossmann, PhD, MSN

There’s reciprocity in hospitality that everyone deeply understands, yes, the host would be obligated to care for them, but the guest would be obligated not to harm them. And it's not that this was verbally spoken. It was this understood construct. I will take care of you. You will not harm me - Michelle Ossmann

Shakespeare used violations of hospitality in Macbeth as a way to highlight that treachery because that audience would have understood, as a guest King Duncan should have been under the most protection - Michelle Ossmann

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I will take care of you, you will not harm me

From danger to obligation, social constructs to manage unknown visitors.

This history of hospitality, and the depths to which its fundamental values run through the human experience, and impact our interactions is fascinating. It's something ingrained is us. Don't fight the tide, work in parallel when thinking about the behaviors that build and strengthen culture.

Break Bread. Share a Laugh. Strengthen the trust

Then get into the business.

Insightful conversation on Hospitality and the role it plays today in workplace, culture, and the future of work

Full-Length Episode

Michelle Ossmann, PhD, MSN,: Hospitality, Welcome, Security, Care | Work 20XX podcast with Jeff Frick Ep24

YouTube -

- Spotify -

- Transcript and Show Notes - https://www.work20xx.com/episode/michelle-ossmann-hospitality-welcome-security-care-work-20xx-ep24 - or wherever you podcast

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