And so I wonder, what is the corridor of human interaction, if it's only digital? - Michelle Ossmann, PhD, MSN
Digital can be great for starting, for continuity. But there is still a requirement, for the in-person if you really wish to spend time and know someone - Michelle Ossmann
In design and architecture, we spend so much time thinking about the rooms but not the corridors. And so much happens in those corridors - Michelle Ossmann
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Distributed doesn't mean never together - Brian Elliott
Digital interactions will continue to be an increasing percentage of our interaction, but they are not a replacement for real time together in person.
The trick is to get as many processes moved to digital async, so the time together can be used to build trust, strengthen relationships, get to better know the people you're working with, what makes them tick, what makes them smile, what get's them up in the morning.
Thanks again Michelle, so enjoyed learning about the roots and depth of hospitality in human tradition and connection
Full-Length Episode
Michelle Ossmann, PhD, MSN: Hospitality, Welcome, Security, Care | Work 20XX podcast with Jeff Frick
YouTube -
- Spotify -
- Transcript and Show Notes - https://www.work20xx.com/episode/michelle-ossmann-hospitality-welcome-security-care-work-20xx-ep24 - or wherever you podcast
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