People don't want to hear the ‘go wrong’ stories. People are like ‘oh that’s cute’ tell us another story about how great you are. And I'm like, No, you need to understand the challenges that we overcame, the mistakes we made to understand how we got to where we got to. - Dominic Price
Throughout my career at Atlassian, we've constantly got stuff wrong, right? But we've learned from it. What do we get wrong? How can we do that differently? Is the problem still there? - Dominic Price
There's not that punish culture, no one's going to get fired for it. So therefore how do we learn from it and use that as an experience that we build upon? - Dominic Price
Learn, don't blame.
Chances are, no one died.
Drop the phrase 'post mortem' from your vocabulary
Instead go with 'Retrospective'
where you can have a blameless review of what went wrong, and using as broad a set of inputs and perspectives as possible, make the changes necessary to reduce the probability of it happening again.
And then share with an even broader community outside the proverbial four walls of the company, to the benefit of many. The open source mindset, one of my favorite things to come out of the technology sector.
Short sample of sixty minutes of insight from one of the best, and most open, in the business.
Dominic Price | Experiment, Feel, Safety, Learning | Work 20XX podcast with Jeff Frick
YouTube -
- Spotify -
- Transcript and Show notes - https://www.work20xx.com/episode/dominic-price-experiment-feel-safety-learning-work-20xx-ep23 - or wherever you podcast
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